Shared Company File Access Disappeared

Julie C

Hi Community,

I recently had an issue with sharing my company file with my accountant. I resolved the issue with tech support fixing the issue (there were multiple files) and my accountant was able to access the file. Late last week he was unable to access the file and I can't see him in the manage shared access.

The 2 folders to share look really old and not the version I had originally shared.

Any help appreciated, I want to share the correct company file.

Thanks

Kris_Williams

I had such a lot of trouble with this process and ended up with 2 files which ended up with work being done in the wrong file. I don’t bother any more but of course you may not have a choice.. once shared the files are in a folder and not in the usual place in Q drive