Why does it state that I cannot change the item type

Jean_10862158
Jean_10862158 Member Posts: 162 Reckon Star Reckon Star
edited February 4 in Reckon Payroll

All I wanted to do with this deduction was change its description slightly. So why does it say this about "type"?

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Best Answer

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,377 Reckon Community Manager Community Manager
    edited February 4 Answer ✓

    Hi @Jean_10862158

    Once any item is created, you cannot then go back later and change the type of it.

    For example, if you've got a deduction item setup, you can't change that item to an earning item type.

    With that said, this will not stop you from adding or changing the item description. Add or change your description and then click the save button and it will save your changes.

Answers

  • Jean_10862158
    Jean_10862158 Member Posts: 162 Reckon Star Reckon Star

    @Rav
    Thank you but as I was not changing the type, this still doesn't explain why I got this message when trying to slightly change its description.

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,377 Reckon Community Manager Community Manager
    edited February 5

    Its a general message that appears when editing an existing pay item to advise and provide context on why the type field is non-editable.

    The message itself is not specific to your editing of the description field.

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