I have a client who is a labour hire company. Recently new rules have popped up and I need to show banked hours used and banked hours saved. I need to call them 'banked hours' as the employees have asked for that name. The calculations are made externally in an Excel file - as per the new rules! My problem is that I have set up the two pay items i payroll but if there is a zero balance (either on the used or the balance), it doesn't show up on the payslip. I have taken over this account from another who has set it up. I spent time editing the standard payslip so that it would look good, but that's not the one that actually goes and I can't for the life of me see how to fix that.
But long story short, I need to show on the payslips each week both used banked hours and the balance owing on banked hours. Is there a way?
This week the workers used up all that they had so that shows up fine but the balance doesn't. The other problem is that I can see it on my screen but what goes out to the workers doesn't. Is there an answer?