SUPERANNUATION MEMBER NUMBER MISSING FOR SEVERAL EMPLOYEES IN BEAM BATCH SUMMARY

Hi Team,

I recently did my first superannuation payment via Beam, and according to the status, it's been reconciled and sent to fund.

However, I just checked the "Batch Summary" and noticed three employees have their superannuation member number missing in the report.

After checking their employee records, I can see their member number is listed in the superannuation section.

Is this going to result with these employees super funds returned to us because the member number is missing? It just seems odd that the funds reconciled with these three employees member number missing.

Has anyone in the Reckon Community encountered this in their Beam submission?

Thanks in advance.

Regards,

Jen

Comments

Rav

Hi Jen

You shouldn't have any trouble with this. The Sent to Fund status is exactly what you're looking for so you shouldn't have any issues.

Rav

Sorry, I just re-read your query. Can I just get an understanding of when this lodgement was made and whether the member number was entered in before the lodgement was created or at some stage after?

JEN

Hi Rav,

The lodgement was sent on 26/3/26 and reconciled on 31/3/26.

The three employees as mentioned above had their superannuation details in their employee records, prior to sending the batch.

I would assume that if there was an error prior to sending the batch, I would have received an alert in Reckon.

Hope you or someone in the Reckon Community can help resolve this matter.

Thank you.

JEN

Hi Rav,

I have sent the request for you to have a look at our book.

Thank you.

Jen

Rav

Thanks for that Jen, I have a feeling everything will be ok but I'm just getting it double checked as to why the member numbers aren't appearing when they're listed in the employee profiles.

Will come back to you on this.

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