Has anyone had issues with employees payslip personal and annual leave balances printing differently to what is accruing in the payroll sytem?
Ours went astray with the first payroll processed after the financial year
HI @Tammi
Could you give us some specific details on what's occurring here now that the first pay run of the year has been completed.
Specifically, is this happening on a specific employee, or all employees?
Has the leave accrued correctly within the pay run itself? You can see the accrual values in the pay run on each employee (example below) 👇
Is the balance that appears on the payslip more or less than what shows as accrued on the payrun? Or is there no pattern to it that you can see at the moment?
The leave balances are accruing correctly within reckon, however when the payslips are printed or emailed the leave balances on their payslips are all incorrect.
Out of 16 fulltime employees, 13 were incorrect, their annual, long service and personal leave may have had hours either added on or deducted from their actual balance on their payslip . The 3 employees that were unaffected had very minimal leave accrued.
When I run the leave liability report, the balances are correct.