✨ What is MVR?
If you've registered with Beam for your SuperStream lodgements, the Reckon Payroll App now supports Member Verification Request (MVR).
MVR checks with the super fund, through Beam, that an employee actually has a valid account with that super fund that can receive contributions.
The intention of MVR is to catch invalid super fund or member details upfront so that contributions aren't rejected or delayed, particularly under Payday Super.
✨ MVR Statuses and what they mean
Each employee super fund product now carries a verification status;
Status | What it means |
|---|
Verified | The super fund has confirmed the employee's member account |
Rejected | The super fund couldn't accept the member details |
Verification Pending | Submitted - Waiting for response from super fund |
Verification Needed | There has been a change with the employee's super fund details and you're prompted to action a verification |
Verification Unavailable | This fund doesn't support MVR through Beam yet |
Verification Unknown | No MVR requested yet. For example if you've already setup super funds in Reckon One prior to enabling Beam. |
✨ How to use MVR in the Reckon Payroll App
To send an MVR request for an employee:
- Simply tap on the employee in the employee list. A warning icon ⚠️ will display next to an employee's name in the employee list flags a super fund that needs your attention.
- Tap on the Superannuation tab for the employee in their profile. You'll see a orange notification dot on the Superannuation tab where a super fund needs attention, specifically where the status is Verification Needed or Rejected.
- Tap on the super fund then simply select the Request Verification button.
- The MVR will run and the status will update to Verification Pending while the request is sent to the fund through Beam. Once a response is received the status will automatically update to Verified, Rejected or Verification Unknown.
If the fund returns a Rejected, the app displays the message returned by Beam so you know what needs to be corrected. Common rejection causes include a mismatched member number, an incorrect USI/ABN, or personal details that don't match the fund's records. Double check the employee super details are correct before requesting verification again.
Questions?
For more information on MVR in the Reckon Payroll mobile app check out our help guide here -
https://help.reckon.com/article/ebkcmtxuca-verify-employee-super-funds-member-verification-request-in-reckon-payroll-app
If you have any questions about MVR, feel free to create a new post by clicking HERE and we'll do our best to assist.
