reckon crashing
Daniel_8954890
Member Posts: 2 Novice Member 
I have the Reckon Accounts Plus 2015 and I use Windows 10
About 3 or 4 time a day the software crashes while I am working on it. I just get the message "Not responding" and I have to close the program as it takes for ever to load. Do not get any error code
When I want to backup or restore I have to close the program and restart several times before it works.
It was working fine until about 4 to 5 weeks ago
I hope someone can help
my email: studioworks.au@telstra.com
Thanks
Daniel
About 3 or 4 time a day the software crashes while I am working on it. I just get the message "Not responding" and I have to close the program as it takes for ever to load. Do not get any error code
When I want to backup or restore I have to close the program and restart several times before it works.
It was working fine until about 4 to 5 weeks ago
I hope someone can help
my email: studioworks.au@telstra.com
Thanks
Daniel
0
Comments
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Try to do a File Verification and a File Rebuild ( in File - Utilities).
If this doesn't help there are plenty of other posts on this site to read.
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Thanks for the reply.
I did a file rebuilt and it found a few duplicate list elements.
Didn't crash yet. Fingers crossed! :-)
Do I need to delete this duplicate elements?
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It depends on what they are, can you give some more details?
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This discussion has been closed.