Payroll item limits not working

Alicia Anderson
Alicia Anderson Member Posts: 12 Reckoner Reckoner
edited October 2024 in Accounts Hosted
I've set up a new payroll item and I need to set a maximum limit. It is dependant on different hourly rates so some employees have a higher limit than others. I've set up the maximum limit in the actual payroll item. Then I go to the individual and select the extra payroll item and give them individual limits. When I create a pay check though it only goes up to the limit I set in payroll item NOT the individual employees limit. What am I doing wrong??

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,100 Accredited Partner Accredited Partner
    edited June 2020
    Hi Alicia - have you tried removing the limit you have set in the payroll item?  It should then refer to the limit set for each employee?

    cheers Linda
  • Alicia Anderson
    Alicia Anderson Member Posts: 12 Reckoner Reckoner
    edited April 2017
    Thanks Linda, I've already tried that and I get no limit being applied at all.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,100 Accredited Partner Accredited Partner
    edited June 2020
    Thats no good... I have never had any trouble with the limits not working, so I am wondering if its something to do with the setup of the payroll item?  do you have any screen dumps of the payroll item settings you can post?
  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 299 Reckon Staff Reckon Staff
    edited February 2020
    Hi Alicia,

    Try recreating your payroll items again with no limit and apply the limit on the employees.  That should work.

    Regards,
    Shane.
This discussion has been closed.