How can I override PAYG Payment Summaries figures
Sue, Reckon/QBW is essentially just a big glorified database, if you get the input wrong then the output is crap. Effectively crap in crap out.
Now I have been at Reckon/QBW for longer than you, I have accountants and auditors call me on how to do things in both. It all depends on how you have allocated payroll items. It seems that even after 27 years that you have the same issues which suggests that you don't know it as well as you should. When I have had a problem it's always been my fault.
You need to listen to John on this, we are both here to help you, not to be abused.
If you want help you can call me on 0266834083 and I will try and help still.