Bank feed issues

Linda Benfield
Linda Benfield Member Posts: 75 Reckoner Reckoner
edited October 2024 in Reckon One
HI,

I need some help with my bank feeds and manual uploads.

I have just opened 5 different books this morning, connected to various banks, and none of them have bank feeds flowing through.


Then in one of the books I have tried to up load a manual .csv file which won't work.

So I grabbed another .csv file that I uploaded successfully yesterday and tried to up load it into another book... No Go.

Can someone contact me to go through this...

I still have not completed all my BAS work.

Linda Note: This conversation was created from a reply on: Reckon One bank reconciliation UPGRADE!.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,116 Reckon Community Manager Community Manager
    edited November 2018
    Hi Linda,
    I've had a chat with our BankData team and it looks like what you've described is a bit different to your previous conversations/issues.

    A member of the Accredited Partner support team will be in touch with you today to discuss whats occurring and work through this.
  • Linda Benfield
    Linda Benfield Member Posts: 75 Reckoner Reckoner
    edited November 2018

    All resolved... Thanks for your help Somi!
This discussion has been closed.

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