Incorrect setup of Reckon Payroll

Zandra Mathieson
Zandra Mathieson Member Posts: 13 Reckoner Reckoner
edited October 2024 in Reckon One
I have set up a client on your Reckon Payroll software program for use when STP kicks in on the 1st July. I signed up for the free trial period & started registering the file in my name. However realised that it should have been set up in the client's name. I have registered a new file in the client's name. How do I get rid of the one that was set up under my name as it is not required?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager
    edited June 2019
    Hi Zandra,
    I'm guessing you created the client's Reckon One book in their own separate Reckon Portal account under their email address/password etc?

    If you need to deactivate the Reckon One book under YOUR Reckon Portal account, our Reckon One sales & service team can do this for you pretty quickly, give us a buzz on 1300 756 663 option 1.
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