HI There, I am having trouble editing my pay details for employees in STP on my mobile????

Danny Kardos
Danny Kardos Member Posts: 1 Novice Member Novice Member
edited January 22 in Reckon One
When doing a pay run I go to edit the employee and the continue button that used to come up does not which means I cannot complete the pay run? Please help!!!!!

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager
    edited January 2020
    Hi Danny,
    Just out of curiousity, are you using an iPhone 7? We've had a couple of reports where the 'Save' button when entering pay run info for iPhone 7 users is not being displayed when creating a payrun

    I've reported this to our app team and we have a new update coming very soon which will sort this but in the meantime, in order to get the app to display its options can you head into your iPhone settings and lower the size of your font display. You can change it back after you've finished using the STP app.
  • MJV_10433200
    MJV_10433200 Member Posts: 6 Reckoner Reckoner
    edited January 2020
    thank you this worked

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