Employees income statement not showing the correct STP figures

Berry
Berry Member Posts: 3 Novice Member Novice Member
edited July 27 in Accounts Hosted
Using Reckon Accounts Hosted

I have 1 employee in which their income statement via MyGov is not showing the correct amounts and is also stating "Not tax ready".  I have completed the end of year finalisation and the correct amount is showing on my end.  No other employees have reported this problem.  Would it be a problem with their MyGov Account?

Comments

  • Zappy
    Zappy Accredited Partner Posts: 5,258 Accredited Partner Accredited Partner
    edited July 2020
    You havent completed the eofy
  • Berry
    Berry Member Posts: 3 Novice Member Novice Member
    edited July 2020
    Thanks Kevin. I have completed the EOFY.  All other employees, as far as I'm aware, are showing as 'tax ready'. Just the 1 employee is having this issue.
  • Deborah Soelaiman
    Deborah Soelaiman Member Posts: 22 Novice Member Novice Member
    edited July 2020
    Hi Berry, I have the same issue. The finalise year STP has been uploaded, but when I checked the STP submission, it is missing 6 staff. Those 6 staff status is "Not Tax Ready"

    Should I download the finalise year for those 6 staff and resubmit the finalise year to STP?
  • Acctd4
    Acctd4 Accredited Partner Posts: 4,226 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited July 2020

    Hi Berry/Deborah

     

    How long between finalising & checking?

    You don’t want to submit duplications & inadvertently cause doubling of figures. 

    Bear in mind, everyone is finalising at the moment so - in some cases - it may take several days for this to be reflected at the employee’s end (in their myGov)

    I would give it up to a week & then have employee check the status.

     

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes.png

    Email | Website | Google Reviews | Facebook Reviews

  • Berry
    Berry Member Posts: 3 Novice Member Novice Member
    edited July 2020
    Thank you Shaz.

    Time between was 1 week.  I think it may be the employees my gov account as it is only showing 1700 earnings for the year but they made over 40000 (even if there is a delay with the finalising, the correct earnings should be showing).

    The finalisation I uploaded shows the correct figures and they are only employee to come forward with this problem and I have asked around with other employees and they have no problems.  I'm waiting to hear back whether they have contacted the ATO themselves.
  • Deborah Soelaiman
    Deborah Soelaiman Member Posts: 22 Novice Member Novice Member
    edited July 2020
    Thanks Shaz.

    The issue is when the finalise year file was uploaded to STP, it is missing 6 staff.

    I have re-uploaded those 6 missing staff over the weekend, and it is now showing on their myGov. I did not submit the full file, just in case it would be doubled up in myGov.

    I checked my myGov, there is a new pre-fill code, but the data remains the same. So all good now :)


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