The PAYG amount is always incorrect for one employee.

Maria Sardea
Maria Sardea Member Posts: 5 Novice Member Novice Member
edited September 7 in Accounts Hosted
The PAYG amount is always incorrect for one employee. I have looked at everything and cannot figure out why this keeps happening. I am using Reckon Hosted. Have loaded new tax tables as well.

Comments

  • glendaveale
    glendaveale Member Posts: 170 Reckoner Reckoner
    edited August 2020
    Do they have a HELP debt or have you ticked it in error
  • Maria Sardea
    Maria Sardea Member Posts: 5 Novice Member Novice Member
    edited August 2020
    Hi Glenda. No HELP debt. This has got me baffled.
  • Adrian_6974554
    Adrian_6974554 Member Posts: 164 Reckoner Reckoner
    edited September 2020
    Does the employee have a different super item to other employees?
    If so then check how the super item is setup.  Does it have PAYGW ticked?

    Adrian
  • Marina Di Rosso_10819341
    Marina Di Rosso_10819341 Member Posts: 6 Novice Member Novice Member
    edited August 2020
    Are they on a different tax rate i.e 2-TFT or 1- no TFT?
  • Bruce
    Bruce Member Posts: 447 Professional Partner Professional Partner
    edited August 2020
    I'm not aware of anybody finding that Hosted is producing incorrect results when determining PAYG W.   Mistakes have arisen as a result of incorrect employee set up.  If you are happy with your HELP debt set up, have a look at the tax codes for the employee


  • Maria Sardea
    Maria Sardea Member Posts: 5 Novice Member Novice Member
    edited August 2020
    Thanks Adrian.  I think you may have solved my issue.  Employee has BT Super and PAYG was ticked in the setup. 
  • Maria Sardea
    Maria Sardea Member Posts: 5 Novice Member Novice Member
    edited August 2020
    Hi Bruce.  I think its related to the set up super item. PAYG was ticked as well as State payroll tax.
  • Bruce
    Bruce Member Posts: 447 Professional Partner Professional Partner
    edited August 2020
    Glad the problem is resolved.
  • Sue_10075371
    Sue_10075371 Member Posts: 44 Reckoner Reckoner
    edited August 2020
    Thanks Adrian.  I think you've solved my problem as well. Found a tick in the Super setup which wasn't in the Super setup of any of the other funds.  I've been correcting that manually for 4 years and no one has been able to suggest what was wrong before.  Cheers!
  • Maria Sardea
    Maria Sardea Member Posts: 5 Novice Member Novice Member
    edited August 2020
    That was my issue as well Sue. Fingers crossed no more manual adjustments.
  • Jay Jay Li
    Jay Jay Li Reckon Alumni Posts: 30 Former Reckon Staff Member Former Reckon Staff
    edited September 2020
    Hi Maria, we suggest for you to go and check the super item setup and see if you are taxing the super, its a pretty common mistake alot of people makes. 


  • Vicki Gay_10855689
    Vicki Gay_10855689 Member Posts: 1 Novice Member Novice Member
    edited September 2020
    This has made my day.  I had the same problem for 3 employees, and I could not work out what was different in their set up.  Problem solved....kicking goals!
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