email or print a credit note for a supplier
I am unable to email or print a credit note I raised for a supplier in Reckon Accounts Hosted. Any suggestions please
Best Answer
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Thanks for your response. We had a good reason to send a supplier a credit note but I will do as you suggest.
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Answers
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Sounds odd as this is a standard feature.
Just guessing - but have you created an email address for the supplier?
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What is the message when you attempt to print?
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I do have the suppliers email address. Can't print as it is greyed out and unable to save as PDF
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You wouldn’t be sending a Supplier a Credit – these are Credits issued to you by a Supplier for credit against their bills which is why you’re unable to print or email it.
If necessary, you can view/print a Transaction History of the Credit (which shows the allocation details) by clicking on History > Print
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