Reckon Window Closed on STP

KimReckon
KimReckon Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

After doing STP, the Reckon window closed on me and now I can't log back in as it says that I am already logged in. I have gone back through my history thinking I can get back into the data file that way but of course I can not. Being a Saturday, Reckon is closed and I need to do catch up work on the data file over the weekend. How can I log in when apparently .. I already am :(

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 4,203 Reckon Hall of Famer Reckon Hall of Famer

    If you go to the control panel on the page where it says Launch Reckon you can click on log off remote sessions and close all

  • KimReckon
    KimReckon Member Posts: 3 Novice Member Novice Member

    Thanks so much Kris. I am new to "Hosted" and just had a bit of a panic attack lol. Cheers, Kim

  • Kris_Williams
    Kris_Williams Member Posts: 4,203 Reckon Hall of Famer Reckon Hall of Famer

    Any time happy to help. I don’t mind if you want to email me with any questions

    critters@netspace.net.au

  • Zappy
    Zappy Accredited Partner Posts: 5,403 Accredited Partner Accredited Partner

    Its not immediatley clear what youj should do when the system throws you out and won't let you back in. I think the help files could do with an update. It's fine for all of us old timers like Kris and myself, Ive been using it for decades. If you are new to the system its a nightmare.

  • KimReckon
    KimReckon Member Posts: 3 Novice Member Novice Member

    Thanks Zappy, I have been using Reckon for years but am working remotely nowadays so am new to "Hosted". Everything is easy when you know how and I planned to catch up this weekend, so I got caught out. Kris sorted me out so I am back into it now. Thank you :)

  • Zappy
    Zappy Accredited Partner Posts: 5,403 Accredited Partner Accredited Partner

    Delighted. Now get outside and enjoy the sunshine.


    :)

  • Kris_Williams
    Kris_Williams Member Posts: 4,203 Reckon Hall of Famer Reckon Hall of Famer

    Not in Sydney! .........

  • Zappy
    Zappy Accredited Partner Posts: 5,403 Accredited Partner Accredited Partner
    edited March 2021

    It's ALWAYS raining in Sydney. It reminds me of Bladerunner. Its a perfect Spring day here in Geelong only its Autumn.

  • Kris_Williams
    Kris_Williams Member Posts: 4,203 Reckon Hall of Famer Reckon Hall of Famer

    Can’t agree with that obviously but you enjoy the day

  • Zappy
    Zappy Accredited Partner Posts: 5,403 Accredited Partner Accredited Partner

    I was listening to Blueprint on Radio National this morning they were saying that Western Sydney could experience significantly more 50+ degree days in future. Sounds pretty scarey.

  • Kris_Williams
    Kris_Williams Member Posts: 4,203 Reckon Hall of Famer Reckon Hall of Famer

    Yes we had a couple of them early last year

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