Final payrun for June 30 2021

Kelly_9629233
Kelly_9629233 Member Posts: 5 Novice Member Novice Member
in Accounts Hosted

I am unable to login to process the final payrun for this year 2021. A popup is advising that the 2020 edition cannot be opened as it has been updated to a newer version. (I have not updated yet as I haven't run the final pays ) The solution that is being offered is to restore a backup copy, why ?

On the sign screen it states that Hosted 2020 will not be removed until 15th August.

Please help I'm feeling very frustrated.

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,152 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited July 2021

    Hi Kelly

    It sounds like your file has already been updated so you’ll have to run the final pays in that one now. (There are no changes to the standard tax tables so shouldn’t really be an issue). You can also still finalise STP for the previous tax year in the new 2021 Hosted version.

    NB: When you do, make sure you select 2020/21 in the STP window as it will automatically default to the current FY (2021/22) ! ☺️

    Shaz Hughes.png

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  • Kelly_9629233
    Kelly_9629233 Member Posts: 5 Novice Member Novice Member

    Thanks for your help, Shaz

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