Reports

Brpsw2006Brpsw2006 Member Posts: 5

Every time I build a report, it disappears into oblivion??? I was told a new tab should be created and my pdf report would be sitting there but this is not happening to me. Where are all my saved reports going??????

Comments

  • Acctd4Acctd4 Accredited Partner Posts: 1,389 ✭✭✭

    The window may be behind others.

    Change the display to One Window & Show Open Window List (both under the View dropdown menu)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • Brpsw2006Brpsw2006 Member Posts: 5

    Thx Shaz, but that did not work. It allows me to build a report and then poof it's gone????? Some reports actually create but I have to send them to myself via email to print them????? A bit frustrating!

  • Kris_WilliamsKris_Williams Member Posts: 2,030 ✭✭✭✭

    Have you done a rebuild of data - 3 times is recommended

  • Acctd4Acctd4 Accredited Partner Posts: 1,389 ✭✭✭
    edited September 16

    @Brpsw2006 Have you tried using a different browser? 🤔

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • GerryWinterGerryWinter Accredited Partner Posts: 681 ✭✭✭

    Try pressing ALT and TAB at the same time a few times.

    Gerry 0418907140   +61 418907140

    [email protected]

  • GerryWinterGerryWinter Accredited Partner Posts: 681 ✭✭✭

    Try pressing ALT and PAGE UP at the same time a few times.

    Gerry 0418907140   +61 418907140

    [email protected]

  • Brpsw2006Brpsw2006 Member Posts: 5

    I'm on a MAC..no ALT key?

  • Brpsw2006Brpsw2006 Member Posts: 5

    Yes I have tried Safari, I have tried Google. I have tried doing this on my MAC and also on my laptop which is Microsoft and some reports like the Tax Summary Report comes up and I have to email it to myself to print it but the Simplified BAS....builds the report and then it's gone....where does it go????? I just purchased this online Reckon (was using the old desktop version before) and all seems very much the same except for this bit when I try to get a report and print it?????

  • Brpsw2006Brpsw2006 Member Posts: 5

    A rebuild of data - 3 times....what does that even mean?????

  • Kris_WilliamsKris_Williams Member Posts: 2,030 ✭✭✭✭

    It tidies up the file and often fixes some errors

    go to Utilities- rebuild data

    but it’s best to do it 3 times

  • ZappyZappy Accredited Partner Posts: 4,806 ✭✭✭

    What browser are you using? Some times the report will hide itself in the menus. You know in the short term you could email it to yourself. Call me if you get stuck.

    Zappy 0407744914

Sign In or Register to comment.