Server not available when trying to submit to ATO
brightoj
Member Posts: 2 Novice Member 
Hi
Like some others have experienced, when I try to submit the pay run declaration to the ATO, it says the server is unavailable and to try again later. It have never worked since I downloaded the program. Could you please help?
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Answers
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Hi brightoj
I'm running the Enterprise version on my laptop plus I have the online Hosted version. Single Touch Payroll is not connecting to the ATO server from my laptop but has connected from online Hosted. I can't explain why. Weird, and annoying.
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Perhaps it was due to a scheduled maintenance of ATO sites through the weekend until 4th Jan. I was ok with my Reckon Payroll app payruns on 4th Jan morning.
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Thank you for your feedback guys. I will try the desktop version to see if that fixes it.
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