STP in Reckon One - delete a wrongly dated payrun that has been submitted to the ATO

I’ve accidentally made a mistake on my payrun and submitted it with the incorrect dates to the ATO. I’ve already resubmitted a correct payrun. How can I delete the wrong one?

Best Answer

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    Answer ✓

    I agree Peter - I'd like to see the ability to "Hide" unsuccessful (eg "Error") submissions!

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Once an STP file is successfully submitted, it can't be deleted - Unfortunately, this is the ATO's configuration as they require a complete audit trail. It will however, be overridden by the data in the most current successful submission so no further action required on your part 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Peter_9962328
    Peter_9962328 Member Posts: 37

    Hi Shaz

    Thanks for prompt response.

    The 'old or faulty' payrun did not get overwritten since the mistake was made in the payrun date. So the system considers it new payrun.

    The figures however are all the same.

    Should I contact the ATO?

  • Peter_9962328
    Peter_9962328 Member Posts: 37

    PS

    Could I maybe change the figures in the to be deleted payrun to all 0's? The at least the final dollar total is correct.

  • Peter_9962328
    Peter_9962328 Member Posts: 37

    Hmmm, have done that, but the new $0 payrun, with the same name, did not overwrite the incorrect existing one.

    So, double trouble.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited January 2022

    It doesn't display as "overwritten" at our end but the most recent data is what will be reporting as current, incorporating whatever corrections you made.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager

    Hi Peter

    Something to keep in mind is Single Touch Payroll submissions are reported on a year to date basis only. Any subsequent submissions you've sent successfully AFTER this particular one you're referring to will have already updated your balances as Shaz has outlined above.


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  • Peter_9962328
    Peter_9962328 Member Posts: 37

    So wait untill the end of the financial year to see if the $ totals work out?

    Maybe Reckon should incorporate a marker of sorts beside the superceded payruns? So the data remains, as per ATO requirements, but it is clearly indicated as being obsolete for the reckon clients.