AUTO PRINT

ANITABROWN05
ANITABROWN05 Member Posts: 4 Novice Member Novice Member
in Accounts Hosted

Hey, does anyone know how I can remove auto print when I send invoices? I sent an invoice to my other email address to see what the customer was talking about and the invoice gets sent through with something called pasted graphic attachment. I think this is what she is talking about. Can I remove this so I cam just sending the invoices without this attachment?

Anita.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 13,906 Reckon Community Manager Community Manager

    Hi Anita,

    I've just tested out sending a few invoices from Hosted to a couple of my email addresses and they seemed to work as normal.. in the sense that the only attachment was the invoice PDF.

    Can you post a screenshot of what you're seeing attached in your email copy here. (Feel free to black out any email addresses etc).

  • ANITABROWN05
    ANITABROWN05 Member Posts: 4 Novice Member Novice Member

    Hi, i will try. I hope it works. thanks:)


    IMG_6655.pdf


  • John Graetz
    John Graetz Member Posts: 1,446 Reckon Hall of Famer Reckon Hall of Famer

    My belief is that this has to do with the PDF printer you are using as the final step in creating the PDF copy. Ever since I have used the option "Microsoft Print to PDF" when printing/saving, I no longer have this problem. Prior to that, every receipt (in my case) would automatically print if it was opened.

    John L G

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