Reckon Accounts Hosted & GOV Connect Uploaded File pending

Julie F
Julie F Member Posts: 27 Reckoner Reckoner
in Accounts Hosted


How can you deal with a file that is still pending in Reckon Accounts Hosted & GOV Connect from three months ago? I cant see how to delete it and have tried to resubmit it.

Thanks,

Julie

Best Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,123 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    Answer ✓

    Each time you upload a submission, it updates all YTD balances rather than that specific “pay” so as long as you’ve submitted successfully since, your STP is current & you can ignore the “pending” one ☺️

    It’s annoying that “error” or “pending” lodgements still display but unfortunately this is due to the ATO’s requirements, rather than Reckon 🙄

    Shaz Hughes.png

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  • Zappy
    Zappy Accredited Partner Posts: 5,225 Accredited Partner Accredited Partner
    Answer ✓

    What Shaz says is right. Its only YTD figures which are sent to ATO.

Answers

  • Julie F
    Julie F Member Posts: 27 Reckoner Reckoner

    Thanks Shaz and Zappy for your feedback. Much appreciated.

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