Unicode and language issue

Ms Yuen
Ms Yuen Member Posts: 36 Reckoner Reckoner
in Reckon Accounts (Desktop)

Hi,

Would you please advise which language support Reckon Accounts Enterprise?

And how to solve the Unicode issue?

Best regards,

Vick

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Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,105 Reckon Community Manager Community Manager

    Hi @Ms Yuen

    I'm checking with our product team in regard to the query around languages and will let you know.

    In the meantime, can you give me some more details on the unicode issue that you're referring to.

  • Ms Yuen
    Ms Yuen Member Posts: 36 Reckoner Reckoner

    Dear Rav,


    When using Windows 10 Pro in Chinese has some symbols show "? " but in English, the symbol has correct to show.


    Best regards,

    Vick

  • Ms Yuen
    Ms Yuen Member Posts: 36 Reckoner Reckoner
    image.png image.png

    Windows in Chinese


    image.png


    Windows in English

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,105 Reckon Community Manager Community Manager

    @Ms Yuen

    Hi Vick, sorry for the delay in getting back to you.

    The product team have advised me that Reckon Accounts is configured to only support the the English language unfortunately. Changing the system language on your PC shouldn't overly cause adverse effects however there may be inconsistencies in some special characters/symbols.

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