I'm unable to login to my quickbooks
Can you please provide more details ?
Have you forgotten your original password ? Is this under the Admin Username? Are you getting an error message?
I've forgotten my original user name as its been so long since ive used it likewise for the password
Try logging in with the Username Admin leaving the password field blank.
If youβre still unable to get in, youβll probably need to call Reckon Tech Support π¬
Unable to open an existing company file, also flat out trying to find your response as its coming to a different place each time
The different response locations is likely because you posted your original question multiple times π
" ... Unable to open an existing company file ..." so this is the issue ? Did you try logging in as Admin (as per my last suggestion) ?
@Rav any suggestions or does 376023 need to call Tech Support ?
Shaz has pretty much covered it but I'll link a couple of help guide below which reiterates the process along with how to request a password removal if its required -
If you require a password removal service request one by filling out the web form linked below.
https://www.reckon.com/au/data-services-request/
For future reference, we recommend you read the article below before you change the password for the Admin user: What is the recommended procedure when changing passwords?
Regards,
Reckon Data Recovery Team
