Mail login - Home & Business

Hi @daviddc

I've moved your comment over to its own discussion here as its unrelated to the changes with Google/Gmail security policy changes. (Only applies to the Reckon Accounts Business range software)

In relation to the error message you're receiving check out the info in the guide below -

https://help.reckon.com/article/ul5gt4fg7b-kba-5498-send-mail-failed-to-send-message-when-emailing-an-invoice-from-home-and-business

Send Mail failed to send message when emailing an invoice from Home & Business.

https://community.reckon.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fhelp.reckon.com%2Farticle%2Ful5gt4fg7b-kba-5498-send-mail-failed-to-send-message-when-emailing-an-invoice-from-home-and-business

Legacy KB Id: 5498

Is Outlook set as your default mail program? You'll find that in the 'default apps' setting in Windows.

Also, is your Home & Business file name less than 8 characters in length? If not, I'd recommend doing this as well.