Mail login - Home & Business

System

This discussion was created from comments split from: IMPORTANT NOTICE - Reckon Accounts (Desktop) & Gmail.

Rav

Hi @daviddc

I've moved your comment over to its own discussion here as its unrelated to the changes with Google/Gmail security policy changes. (Only applies to the Reckon Accounts Business range software)

In relation to the error message you're receiving check out the info in the guide below -

https://help.reckon.com/article/ul5gt4fg7b-kba-5498-send-mail-failed-to-send-message-when-emailing-an-invoice-from-home-and-business

Rav

Is Outlook set as your default mail program? You'll find that in the 'default apps' setting in Windows.

Also, is your Home & Business file name less than 8 characters in length? If not, I'd recommend doing this as well.

GerryWinter

Give me a call and we can have a look and discuss your options.