RESC Amount wrong in STP finalisation. How to amend?

Ute Coyne-Pollig · July 2022

All my reports balance my Super RESC for my employee, but when I ran the finalization of STP report and submitted it, I noticed that amount is one contribution short.

This makes no sense, so I would not know how to correct this in the software to resubmit as the software is showing the correct amount. How can I override the report created to fix this issue.

Note that all other amounts (Gross wages, super, allowance) are all correct. Just the Super Resc is out.

thank you.

Ute

Acctd4 · July 2022

Hi Ute

This is a known glitch that can occur randomly. You can see the fix I posted just earlier today in response to another user here:

https://community.reckon.com/discussion/comment/20630608#Comment_20630608:~:text=it%20sounds%20like%20a,all%20matches%20up%20correctly%20%E2%98%BA%EF%B8%8F

RESC Amount wrong in STP finalisation. How to amend?

Comments

Categories