Cancel customer credit note/adjustment

Giuditta Monsone
Giuditta Monsone Member Posts: 14 Reckoner Reckoner

How to cancel a customer adjustment note, that was for refund not issued

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,528 Accredited Partner Accredited Partner

    Please explain in more detail

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Kris_Williams
    Kris_Williams Member Posts: 4,111 Reckon Hall of Famer Reckon Hall of Famer

    If the refund is never going to be paid and it is in the current year and you are on cash basis for GST you can void it. If a previous year or you are on accrual basis you will have to do an invoice in the current quarter to offset it

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