Stock Prices haven't updated since 3/03/2023


Hi,
I have Reckon Personal Plus 2022 (I am in Australia) and have just noticed that when I try to do a stock price update it is not actually updating the prices, and hasn't done so since 3/3/2023. It looks like it is working because the date of last update is updated, but no actual prices have updated.
I will include a snippet showing an example of a stock, ANZ.
Has anyone else noticed this issue?
Thanks
Comments
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Hi Steve
Is this occurring on just that one specific share or all in your list?
As a test, I just tried an update on my install of Personal Plus 2021 and it worked normally from my observations. See results below for the ANZ share -
Can you try running another update but untick the currency option and just see if that makes any difference?
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Give me a call and we will fix it.
Gerry id 6376
Gerhard Winter
Ph. 0418907140
Reckon Store Next Door
"Always at your Service"
Email: gwinter0808@gmail.com
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Thank you for your reply Rav.
It is occuring for all shares. I just tried again with and without currency option ticked and no success.
Thank you Gerry. I will send you an email now, it is too late to call.
Cheers
Steve
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About the Australian securities I have no problem updating, however, Wall Street securities I have not been able to update them other than doing manually which is tedious and lengthy. At the foot of the Holding, the screen is written: "US quotes by Comstock, delayed at least 20 minutes, Australian and NZ quotes......."
It never updated!
can you pls help?
thanks
Pietro
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