STP Finalise Year (Phase 2)
I have just uploaded my final year report to the ATO and I have an Error message:
- Payee Record Count must be equal to the number of children (PAYEVNTEMP)
Does anyone know what this means?
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Hi Nicole
Can I just clarify, was this EOFY finalisation submitted in Reckon Accounts Hosted 2022 or 2023?
If 2023, did you complete the STP Phase 2 Migration Assistant to update your employee and pay item information prior to creating this EOFY finalisation?
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Yes, I have completed the Phase 2 Migration in Reckon Accounts Desktop 2023.
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Thanks Nicole
Can you please send me the ATO receipt number that you've received back for this submission in a private message. It will appear within the submission after clicking the 'Detail' link in GovConnect.
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To fix this error I found that I had letters for one our employee (employment numbers), once this was fixed t a numerical number it worked.
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Hmm ... That's interesting Nicole.
I have a client who's employee numbers are all alphabetical (The first 4 letters of their first name & the first 4 letters of their last name) I've upgraded their Hosted file to 2023 & completed the STP2 migration & their first STP2 submission went through with no problems 😬
This error is actually a known, random glitch that a few people have reported & Reckon are investigating it. It appears to happen on occasion & is sometimes fixed by just re-exporting & uploading a fresh file, so I suspect the alpha employee numbers were likely not actually the cause but just a coincidence 😖
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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