How to make Q Drive restored file into everyday Rah file?

GlynisFNQ
GlynisFNQ Member Posts: 36 Reckoner Reckoner

Hi all,

I made a mistake and needed to restore our company file. (I saved it just in case what I was working on was a 'stuff up' & sure enough I needed it! Phew!)

I have been in and out of our file both as 'Admin' user and as 'Staff 1' (depending on which computer/office I am in) over the past two days. I noticed today that the work I did yesterday wasn't saved to the restored/newest file and have had to backtrack.

Not sure how I ended up looking at two identically named files to choose from on opening screen as shown. How do I continue with the up-to-date file, Ie. Q Drive file? How do I turn my backed up Q Drive file into my everyday 'Rah' file?

2 Screenshots:

File saved in Q Drive I want to make into everyday rah.jpg File with rah option.jpg

Thanks very much for any help at all!

Glynis

PS. Gayel is my sister-in-lawโ˜บ๏ธ

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Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,100 Reckon Hall of Famer Reckon Hall of Famer

    Using the red toolbox I would go into the Q drive and make sure thereโ€™s only 1 file in there. If there are two rename one of them and open each one to see which is the correct one. I wouldnโ€™t be in a hurry to delete either of them for now though, until youโ€™re 100% certain.

    you can also do this by clicking on the Open or restore box to see how many files are in there

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,062 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi Glynis

    From the looks of your screenshots, 1 file is just in your Q Drive, the other is in the shared folder on your Q drive ๐Ÿ˜ฌ

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • GlynisFNQ
    GlynisFNQ Member Posts: 36 Reckoner Reckoner

    Oh dear, thank you ladies - I appreciate your responses very much!! I've got myself into a pickle alright!

    Yes Shaz @Acctd4 I do have two files going - one is correct (I keep checking upon opening that it's the one I have reconciled up until 30/6/23), the other is 'the stuff up'... How on earth do I get the correct one only showing on the opening screen?

    Kris, @Kris_Williams I followed your advice, but if I found the correct one in my Q:/ folder and open it, it still wants to open from there each time? (And it still shows duplicate names) I'm unsure how to make it my 'rah' file....

    Thank you!! ๐Ÿ™

  • Kris_Williams
    Kris_Williams Member Posts: 4,100 Reckon Hall of Famer Reckon Hall of Famer

    Yes as Shaz mentioned one is in the shared folder. I think the duplicate names you are referring to is just the list of recently opened files, in your case from 2 different directories. If you go to File - open previous company - down the bottom of that menu it says set number of previous companies. Change this to 1

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,062 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @GlynisFNQ

    If you move or delete the incorrect Company File, even if it still displays, it wonโ€™t be able to be accessed so will prevent using the wrong one accidentally โ˜บ๏ธ

    To do this, close out of the file (so youโ€™re in the Open a Company File window) then select a file to open & follow through until you get to the open drive with your files listed โ€ฆ

    To Delete a File:

    • Right-click file line (but not on file name!) to select then press Delete


    To Move a File:

    • Right-click file (but not on file name!) & use arrow keys to move up/down list to select then press Ctrl + X (to cut/copy)
    • Navigate to required area/drive folder then press Ctrl + V (to paste)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • GlynisFNQ
    GlynisFNQ Member Posts: 36 Reckoner Reckoner

    @Kris_Williams , @Acctd4

    Kris and Shaz thank you for always being here!! ๐Ÿ˜Š

    I don't know how I did it but I'm working back in the correct file - I have 'restored' the correct back up file and am now seeing it (renamed nicely) in my Opening window... I have a little backtracking to do but really not too bad...it could always be so much worse!

    I've never had to fall back onto a 'back up' file before... But wow, talk about a VERY good reminder for me to ALWAYS "Back Up"!! ๐Ÿ˜‰

    Have a lovely week,

    Glynis

    Atherton Tablelands - FNQ

  • Kris_Williams
    Kris_Williams Member Posts: 4,100 Reckon Hall of Famer Reckon Hall of Famer

    Glad youโ€™re up and running

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,062 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Good to hear @GlynisFNQ ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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