RAH ACCOUNTS
payroll Processing - we have two bank accounts, when processing payroll I allocated to incorrect bank. I have gone back into each pay cheque and corrected it to the correct bank. However, the pays do not appear in the online banking report to enable me to create the ABA. file and the ABA history shows zero.
Why doesn't this work? Why can't I change the bank account and run the online report.
I now have to delete the payruns and redo.
Absolutely painful process.
Answers
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Have you setup this bank as an online bank, and in each employee entered the pay method as bank online
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yes, we always bank online.
The information is being lost when I amend the bank details on each payrun.
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That could be the case because you changed it afterwards. How many employees have you got, too many to delete pay cheques and start again?
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I've had to delete them all and start again.
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Ok hope it all works out for you
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Hi @JO-ANNE
For future reference, you need to make sure that the other bank account is also Online-enabled:
This is what makes the bank account available in the Online Banking Centre 😊
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I've had to delete them all and start again.
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