My STP since 1 July is getting rejected.

How do I make the adjustment where the first two characters must be one of the following: RT, RD..........??

Accepted answers

Glad to hear it worked @gincoll

Just something to keep in mind is, STP is reported on a Year to Date basis only. So if your latest September submission has been successfully processed then its already updated your employee's YTD balances.

All comments

Rav

Hi @gincoll

What is the full error response you're receiving back for your submission? A screenshot would be super helpful if possible.

Kris_Williams

What adjustment are you referring to. The first 2 characters of what?

gincoll

This is the reason why STP rejected

Kris_Williams

Are you using the payroll app or Hosted because you’ve posted this question under Hosted?

Rav

Thanks for that @gincoll

I'd recommend taking a look at the info in a previous post about this particular error response -

https://community.reckon.com/discussion/comment/20637790#Comment_20637790

It looks like you've posted this under Reckon Accounts Hosted however you're using the Reckon Payroll App, I'll move it to the right place 🙂

gincoll

Thanks.

I've amended employee details and tried to submit the September STP.

ATO response is "Processing" so we'll see if this works.

Greg

gincoll

OK, looks like the change in Employee details has worked. I'll now go back and resubmit July and August.

thanks very much

Greg

Rav

Glad to hear it worked @gincoll