I can't log into reckon customer portal without the MFA code, but I haven't set this up yet
Pat
Member Posts: 1 Novice Member 
in Reckon One
I haven't yet set up the MFA but when I go to log in I am asked to enter the code. how can I log into my account to fix this.
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Answers
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Hi Pat,
Could you please privately message me, so we can take a look at your account on our end?
I will be able to reset the MFA, but you will need to add a phone number back to your account next logon as you need to be in compliance with the ATO security standards.
Kind regards,
Lucas
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