Super
I am receiving a message for some reason this week advising Super is not set at 11%. I have gone through all the Super Funds and they all appear as 11%. I ahve not changed anything. Is there a report to run to pin point what this message is referring to? The Super In Payroll Liabiliites is also set to 11%.
Would appreciate your help in this matter
Thanks Kathy
Answers
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Hi @Kathyd
This is usually due to having an Inactive Super Payroll Item that’s therefore still set to an older % rate.
Show the Inactive ones & just edit the applicable one accordingly ☺️
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So when you look at your payroll items do the super ones show 11%, check any that might be inactive too
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Active & Inactive all indicate 11%
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I would do a data rebuild, under File - Utilities. And do it 3 times
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Di I need to Have a back up before doing this?
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It will backup before the rebuild, but if you want to backup yourself first no problem
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If all else fails in identifying the cause (& you’ve definitely updated them all), it could just be a glitch so tick the checkbox to stop the pop up:
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