Replacing previous submission
Rachael Bonello
Member Posts: 48 Reckoner 
Good Morning,
I had a bad morning with payroll and had to replace it twice but it will only let me replace it once.
- I rang ATO but they said i had to contact my software provider as there was no ERROR code only an ERROR message that said "We were unable to process your submission because the file you wanted to replace has already been replaced"
- How do i fix this?
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Comments
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Iβm sorry to hear that youβre having trouble with your payroll submission. Can I just confirm that you're using Reckon One? (This post has been created in the Reckon One category).
If so, as it has already been replaced in this instance, to make adjustments to YTD balances for previously submitted pay runs, you can use the Update Event.
I've attached a help article below for more info.
Best regards,
Karren
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Thankyou but im using reckon accounts desktop/hosted so this does not work
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Apologies ive now posted in the correct section for help
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Reckon Staff This discussion has been closed.