A/R Ageing Summary is different to ageing on statements
We have customers who are in 30-60 days, but their statements are showing the amount for that period in "Current". The A/R ageing summary is correct. We have the terms in customer profile correctly nominated as 30 days EOM. We can't isolate where the issue is. This just changed out of the blue! Can anyone assist please? Many thanks.
Best Answer
-
If it was correct previously, it is likely due to February being a shorter month (which therefore affects the systemโs automatic due date calculation)
Youโll need to check the Due Date on the relevant-dated Invoices & manually edit this if required ๐ฌ
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
3
Answers
-
Thank you so much Shaz - that worked. We went into the January invoices and dated them the day before - the statements are now correct.
1 -
Nailed it Shaz - thanks!
1 -
Great to hear @PJKennedy ! ๐๐ป๐๐ป
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0