A/R Ageing Summary is different to ageing on statements

PJKennedy
PJKennedy Member Posts: 29 Reckoner Reckoner
in Accounts Hosted

We have customers who are in 30-60 days, but their statements are showing the amount for that period in "Current". The A/R ageing summary is correct. We have the terms in customer profile correctly nominated as 30 days EOM. We can't isolate where the issue is. This just changed out of the blue! Can anyone assist please? Many thanks.

Best Answer

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    Answer ✓

    If it was correct previously, it is likely due to February being a shorter month (which therefore affects the system’s automatic due date calculation)

    You’ll need to check the Due Date on the relevant-dated Invoices & manually edit this if required 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Answers

  • PJKennedy
    PJKennedy Member Posts: 29 Reckoner Reckoner

    Thank you so much Shaz - that worked. We went into the January invoices and dated them the day before - the statements are now correct.

  • PJKennedy
    PJKennedy Member Posts: 29 Reckoner Reckoner
    https://community.reckon.com/discussion/comment/20643900#Comment_20643900

    Nailed it Shaz - thanks!

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Great to hear @PJKennedy ! 👍🏻👏🏻

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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