Authenticating Partner Access

Megan_Chud
Megan_Chud Member Posts: 9 Novice Member Novice Member
in Reckon One

I have been waiting for my book to load now for a couple hours. The webpage says "Authenticating Partner Access". Anyone know why?



Thanks

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 567 Reckon Staff Reckon Staff

    Morning @Megan_Chud

    Has that book been shared with you by any partner for you to access?

    If yes, can you please check with them if they have provided you with the permissions to view the book?

    Also, check In Reckon One Settings - General Settings - Users - Email Address (For your portal Account) - Permissions.

    image.png

    Please let us know, how you go. If require, we will investigate further for you. Thank you!

    Regards

    Tanvi

    Tanvi.png

Categories