⚠️Errors in Reckon One and Reckon Payroll when performing various tasks
Hi everyone
We're currently investigating reports of error messages appearing in both Reckon One and Reckon Payroll.
Reports indicate that error messages are appearing when;
- Trying to create a pay run in Reckon Payroll
- Receiving payments in Reckon One
- Adding or modifying an invoice
- Entering journals
- Creating or converting estimates
There may also be other tasks that aren't mentioned above that are currently exhibiting errors when trying to action them in a Reckon One book.
Sincere apologies for the frustration and inconvenience this is causing at the moment. We're pulling our teams together to investigate this at the moment and further updates to follow in this post.
Thank you all for your patience and apologies again for the hassle this is causing you today.
✅ Latest update: This issue is now resolved
Click here for more info
