Payroll subscription cancelled

System
System Member Posts: 234 Moderator Moderator
This discussion was created from comments split from: Switch to annual subscription.

Comments

  • SMich
    SMich Member Posts: 17 Reckoner Reckoner

    I have today logged into our Payroll and it is saying that our subscription has been cancelled. How can I reactivate it?

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,209 Reckon Community Manager Community Manager

    Hi @SMich

    If you subscribed to Reckon Payroll via your app store eg. Apple App Store or Google Play, then you should be able to resubscribe by tapping on Settings ➡️ Plan and then follow the prompts to subscribe through the payment method that is linked to your app store account.