Reckon Hosted payroll - Super file not updating

sandrah
sandrah Member Posts: 42 Reckoner Reckoner
edited July 2024 in Accounts Hosted

My first attempt at uploading to the clearing house - Exported to the clearing house easy enough, however there were 3 staff with errors. I've now corrected them and exported again but the amount being imported still hasn't changed. I'm assuming it's a Reckon issue? How do I export/import the correct amount?

thanks

Answers

  • sandrah
    sandrah Member Posts: 42 Reckoner Reckoner

    Just discovered it's the salary sacrifice $ that haven't been exported from Reckon. Disappointingly I've had to do these manually in the portal. Any ideas why?

Welcome!

It looks like you're new here. Sign in or register to get started.