Reckon Mate invite has expired

727019
727019 Member Posts: 132 Reckon Star Reckon Star
in Reckon Payroll

I have sent a Reckon Mate invite to employee's, it has been a while and eventually they have tried to accept but now receive message invite has expired. I have gone to resend but that is not an option. It shows employee accepted and revoke. If I revoke do I then get the option to resend? They are a current employee. Thanks,

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,645 Reckon Community Manager Community Manager

    Hi @727019

    Yes, if you revoke the existing Reckon Mate invite you'll be able to send a new invite.

    Let me know how you get on.

  • 727019
    727019 Member Posts: 132 Reckon Star Reckon Star

    Hi Rav, thanks for replying, I printed the how to guide with the QR scan on it and that worked so all good.

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