Find Dialogue to not be case specific

When using the find dialogue box to find a bill the reference number is case specific ie if you search for cins1234 it won't find CINS1234
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  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi @TrevorWatson

    Just wanted to loop back to this with some info, (if you weren't aware already). If you search using the Advanced tab, it will present results regardless of upper/lower case used in the reference field.

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  • TrevorWatson
    TrevorWatson Member Posts: 29 Reckoner Reckoner

    How/Where do I enter the bill number in this case? I can't see how it works.

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi @TrevorWatson

    Enter a partial or full Bill number in one or both Number boxes here:

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    😊

  • TrevorWatson
    TrevorWatson Member Posts: 29 Reckoner Reckoner

    And that doesn't work for the issue I initially raised - case insensitive searches.

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  • TrevorWatson
    TrevorWatson Member Posts: 29 Reckoner Reckoner

    @Rav Please explain how this solution works for case insensitive searches of Bills

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @TrevorWatson

    I think it will work if you enter both case options instead ? :

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  • TrevorWatson
    TrevorWatson Member Posts: 29 Reckoner Reckoner

    Thanks @Acctd4 Shaz but that's a pretty weak solution to the original problem - keep typing it both ways until you find it. That's not directed at you that's directed @Reckon if that's the solution that's offered.

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,208 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Yeah, it’s not ideal, but hopefully it’s a workaround for now 😬🀞🏻