STP submission error code

Bronnie · June 10

Hi,

I have received the following error code:

Submission has been rejected by the ATO

Please review the ATO's response below and make the necessary adjustment:First two characters of the Tax Treatment Code must be one of the following: RT, RD, RN, AT, AN, AD, AP, SS, SM, SI, HR, HU, CT, CF, HF, WP, FF, NF, NA, DB, DV, DZ, VC, or VO

This particular employee had not provided a TFN so the default 000000000 was used. He also only worked two days before he decided he didn't want the position so his only pay was processed as part of his termination pay.

Can you please advise how I am to fix this?

Thanks

Bronnie

Jason_Z · June 10

Hi @Bronnie,

I remember encountering a similar error code on the community with another customer. In that case, I believe that the issue was due to selecting the wrong tax scale.

Could you check if the responses to this post are helpful?

Payrun Errors due to not supplying Tax Treatment Codes

TLee

Jul 10, 2023

I attempted my EOFY statement, but it came back showing ERROR. I investigated and discovered that since upgrading to STP phase 2 about a month ago, the ato has indicated them to have errors. The error reason is that it asks to specify the 2 letterTax Treatment Code, eg RT, RD, RN, AN, etc. I cant find where i do this. Ive gone to the individual employee details area, but nothing about it there. Can anyone shed some light please? Thanks!

Let me know how it goes!!

Bronnie · June 10

Thank-you!

I did have the wrong tax scale - all fixed now.

STP submission error code

Submission has been rejected by the ATO

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Payrun Errors due to not supplying Tax Treatment Codes

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