Generating ABA from payrun screen

csm
csm Member Posts: 4 Novice Member Novice Member

When I process the pays last fortnight, I used the Generate ABA file from the payrun screen. This had quite a few issues as the payroll journal did not show up as usual, and when trying to reconcile the account, the payrun does not show up?

Is there anyway I can fix this as I can not reconcile the account. Not sure it was a good idea to use this new feature or not?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,651 Reckon Community Manager Community Manager

    Hi @csm

    Can I get a bit more info on this. Is this the first time you used the Generate ABA option from the pay run screen?

    Also, where are you looking for the payroll journal entries specifically? If you have any screenshots that would be great.

  • csm
    csm Member Posts: 4 Novice Member Novice Member

    Hi Rav,

    This is the first time this function was used, we would usually go to the bank payments and add the payroll that way.

    This payrun in question is not showing up in the Reckon One transactions and so therefore we cannot reconcile the account as the payroll amount is not there. We would also usually see the payments in the Make payment screen, but it is not there. I cannot really supply screenshots as it is payroll with staff names and pay amounts.