Change Log-in for Reckon One

pwgillin
pwgillin Member Posts: 4 Novice Member Novice Member
in Reckon One

I am in the trial period with Reckon One. On signing up I was guided through "Continue with Google". I do not want to sign-in this way because Google has double verification. The idea of using Reckon One was that both my Bookkeeper and I could use the account but with the double verification I have to be available when the Bookkeeper signs on. I do not want to use this process and wish to have a simple Email address and Password.

Request advice.

Peter

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,651 Reckon Community Manager Community Manager

    Hi Peter

    You've got a couple of options which I'll outline below.

    The first of which is, you can certainly switch your login method from Google to just a regular email and password login.

    To do so, login first and then click on your Profile in the top right corner.

    image.png

    Once you're in your profile page, you'll see a red Revoke SSO button

    image.png

    Once you click that, it'll switch your account to a regular email and password-type login and send through a password reset email which will prompt you to setup a new password for your account.

    ⚠️ Please note - This is a one-way trip and your account will never be able to switch back to the 'Google' type method of login at any stage moving forward so please be sure that you'd like to action this.

    The second option is rather than switching your login, you can share your book to your accountant so there's no need for you to be present when they login. They'll have their own account, their own MFA and be able to access the shared book via their own account.

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