SUBMISSION HAS BEEN REJECTED BY ATO

Airconnexion_10864007
Airconnexion_10864007 Member Posts: 8 Reckoner Reckoner
in Reckon Payroll

I had received a SUBMISSION REJECTION BY ATO to do with Tax Codes. It was for a new employee, who had his TFN and it was entered into his file a week before his pay. The employees first 2 wages were rejected. I had tried to resubmit, but kept coming up with the same error. I then deleted these 2 Payroll submissions and redid them.

This is the new error I have received for these 2 resubmitted Payroll. What is the best course of action, resubmit as an adjustment or delete the 2 Payroll and resubmit as new?

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Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager
    edited July 7

    Hi @Airconnexion_10864007

    It looks like the ATO's SBR2 service is experiencing some issues at the moment which will affect STP submissions.

    1000042787.jpg

    I'd recommend sending the submission again, as a normal submission (not an update event) in the morning and hopefully they'll have the service back online.

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