Employee photos not appearing

Eric Murphy
Eric Murphy Member Posts: 413 Reckon Hall of Famer Reckon Hall of Famer
in Reckon Payroll

Hi Rav & Reckon team

I have added a few of my employees to reckon mate and they have added their own profile photos in the app but those photos don't appear in their profile in Reckon one.

Instead it continues to display their initials in the coloured circle. How do I get the photos to display?

Comments

  • Jason_Z
    Jason_Z Reckon Staff Posts: 245 Reckon Staff Reckon Staff

    Hi @Eric Murphy,

    I'm not 100% sure but I don’t believe those pictures currently carry over to the Reckon One profile.

    If you're happy to wait, I’ll confirm this for you and get back to you shortly.

  • Eric Murphy
    Eric Murphy Member Posts: 413 Reckon Hall of Famer Reckon Hall of Famer

    Thanks for your quick reply Jason. Hopefully there is a way and I'm happy to wait for you to investigate.

    Thanks

  • Jason_Z
    Jason_Z Reckon Staff Posts: 245 Reckon Staff Reckon Staff

    Hi @Eric Murphy,

    Thanks, I’ve just confirmed this with the development team:
    “Those Profile photos don’t carry over into Reckon One at the moment. However, there are plans to support this in the future.”

    Hopefully this answers your question.

    Cheers,
    Jason

  • Eric Murphy
    Eric Murphy Member Posts: 413 Reckon Hall of Famer Reckon Hall of Famer

    Thanks for finding out, hopefully soon. I just find it easier to go through the list using an image

    Thanks

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,657 Reckon Community Manager Community Manager

    Thanks for calling this out @Eric Murphy, I wasn't even aware that we had this feature in the Reckon Mate app so that's pretty cool to know and yes hopefully it makes its way to Reckon One soon.

  • Eric Murphy
    Eric Murphy Member Posts: 413 Reckon Hall of Famer Reckon Hall of Famer

    Thanks Rav, as they say everyday is a school day

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