How do I stop the 'Use Employee Accrued Rates' error box from appearing?
I have had to go and adjust the Personal and Holiday accruing rates for some employees as they were not accrueing properly, ending up with over 500 hours worth of leave. I adjusted manually and now this box keeps appearing when I go into one of their previous payslips. Just about had enough of Reckon, it seems too hard to use.
Answers
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Just cancel the message- it’s because you are editing the pays. Reckon is not too hard, but it sounds as if you’ve not had any personal training, it does make a difference. There are many accredited trainers on the website, @Acctd4 (Shaz) could help you out there
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Hi Kris, thank for the response. I cancelled and it still appears. I have also selected 'Change' and 'Save & Close'; some disappear and now I have noticed some keep appearing. There are so many small issues Reckon need to fix or make more user friendly, catch up with the more advanced MYOB and Xero. I'll just leave it, by the looks the person who set it up years ago might have done it incorrectly from what Google is saying.
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yes as I said some one on one training would be quite useful for you
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@AlieskeMcLellan By default, changes made to leave hours are in real time eg those changes will only be reflected going forward, not on prior pays.
The reason this message appears when you go into a historical pay is because it's asking if you want your current manual adjustment to update the leave amounts shown there.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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